The Northern Hospital — Hospital in Epping

Reviews of The Northern Hospital

• Jonathan

  Added 2016.01.13

  I was seen by the Triage nurse as soon as I walked in the door. That doesn't happen anywhere else, and as I'm told, Epping Hospital takes twice as many patients then anywhere else in Melbourne.
• Lauren

  Added 2015.04.03

  A positive experience, which you don't get often at a public hospital. Thank you, you guys were amazing.
• John

  Added 2015.02.07

  Very polite and helpful staff. It was my first visit at northern hospital today and they made me feel so good and comfortable that half of my sickness faded away in a while. Far better than the plaza medical center. Doctors are highly efficient and intelligent.
• Sebastian

  Added 2014.10.21

  It makes me sad to see so many negative reviews of the Northern Hospital. Here's my good story about them: I had been having bouts of severe abdominal pain for over a year. One year prior to my visit to the Northern, I went to the Austin's ER for help. After three days at the Austin and a huge battery of tests, their staff claimed that they couldn't find anything wrong with me. Fast forward one year and I have yet another severe bout of pain that landed me in the Northern's ER. I told them about my history and how I had been at the Austin a year before, so they immediately sent for my results from there and booked me in for an ultrasound. After examining both results, they confirmed that I had gall stones show up - IN BOTH HOSPITAL'S SCANS! The Austin never said anything about gall stones showing up in their scans, but the Northern's surgeon confirmed that he could see them in both their scans and the Austin's scans from a year ago! The Northern booked me in for surgery which was conducted about 6 weeks after my ER visit (the gall stone had decided to behave and go back to where it should be, so that was fine). I was, quite understandably since I've never had surgery before, extremely nervous about the procedure and aftermath. All of the staff were absolutely fantastic to me. They were wonderful at reassuring me before the procedure about what to expect, the calibre of the surgical team, etc. The after-care was also absolutely wonderful. The night I stayed in hospital recovering from surgery was incredibly busy and stressful for the nursing staff because another patient was having some significant issues, but they still look after me and the other patients with as much care and sympathy as they should. They were also very reassuring and encouraging when I first got up to walk around, and made sure I knew exactly what to do and expect when I went home. Something that people do need to know is that the Northern is a teaching hospital so there are a lot of student nurses, surgeons, etc. there. That said, don't let that scare you in any way because they're all wonderful and they're supervised by top-notch doctors. Overall, I had a wonderful experience and I am more appreciative of the Northern than I can say.
• James

  Added 2014.10.08

  Highly commendable to the staff and a system that puts patients first. If I were the state government, I'd pour more funding into this hospital.
• Joshua

  Added 2014.07.05

  Completely unprofessional. My father is currently in this hospital and after waiting 45 minutes on hold I finally was put through to a nurse who informed me that she wasn't allowed to tell me how he was and the doctor would call me back. The doctor didn't call me back. Each time I call there is a waiting time of 30 minutes before the call is answered only to be told that the doctor will call me back. I rang several times and each time was told the same thing. Completely different to other hospital policies. In addition he unbeknown to my father and the family he was put on a drug trial. When he started to have an adverse reaction I alerted the nurse and she said "What do you want me to do about it ". Seriously aren't you a medical professional. Northern Hospital show a complete lack of compassion. It's borderline medical neglect and abuse of power over the vulnerable people in their care.
• Jesus

  Added 2013.11.05

  Excellent service. i stayed from 26/9to 30/9 for kedney canser operation and i have to say thanks to the angels or nurses in ward Y. Katherine. Emma. Monika and Susan. and the rest for helping everyone without delay and have a smile. thanks for helping me during these days. Thanks